SHIPPING & ON SITE PICK-UP
Preparation of orders
Herbanica takes care of preparing your products and packages as soon as possible. We reserve a maximum of 72 hours after receiving your order for preparation and shipping. In the event that we are more overwhelmed than usual, we will contact you to let you know!
Shipping costs and delays
- Standard Shipping: 10$ for all orders of 75$ and less. ( 1 to 7 business days)
Shipping is FREE for orders in Canada of 75$ and more.
The shipping method and the delivery time vary according to the region.
Order online and choose the Pickup option at Checkout. It may take up to 48 hours to prepare your order after we receive your online order. You will receive an email confirmation when your order is ready for pickup. Details of the pickup location will be provided in the confirmation email.
Once the confirmation email is received, we ask that you email us your pickup time at least 1 hour in advance so that we can safely drop off your order outside.
For more information, please contact us at firstname.lastname@example.org
And since all preparations and packaging are supervised by a microbiologist, you can rest assured that the entire team complies with all government sanitary measures.
Still reading? Great... so here are some interesting details!
Your order will arrive in a box made of recycled cardboard.
In this box, you will find the bag of mixed leaves, flowers and roots that make up the products you ordered.
Think about it! At some point, a leaf, a flower and a root appeared on this wonderful Earth. And after traveling hundreds, even thousands of miles, they arrived at Herbanica.
And at Herbanica, they were welcomed and pampered.
We have mixed them with other flowers or roots (also respected and pampered) to make the mix you have chosen.
And presto! We packed your selection with care and it is with a heavy but proud heart that we let them go to their next destination... that is to say, your home!
What comforts us is that these plants will do you good. And that is very important to us.
When they arrive, follow the instructions on the bags to take full advantage of their presence and effectiveness.
If you have any comments or questions, don't hesitate to contact us at email@example.com
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